Last updated: September 2026
These Terms & Conditions govern purchases made through The Italian Lesson website and apply to all online courses, video courses, digital learning materials and other products or services purchased through our website.
By placing an order through The Italian Lesson, you confirm that you have read and accepted these Terms & Conditions.
1. About The Italian Lesson
The Italian Lesson is an online Italian language school providing Italian language courses, video courses and digital educational materials.
For questions regarding purchases, course access or technical problems, please contact us at:
ciao@theitalianlesson.com
2. Courses and Digital Content
The Italian Lesson offers a range of online Italian language courses, including video courses, online courses, downloadable learning materials and other digital educational content.
The content, format, features, level, duration, materials and access period may vary depending on the course or product purchased.
The specific information applicable to each course or digital product, including its content, features, price and access period, is provided on the relevant course or product page before purchase.
3. Course Access
After a successful purchase, access to the purchased course or digital content is provided electronically through the customer’s account on The Italian Lesson website.
The applicable access period is stated on the relevant course or product page before purchase.
Access is provided for the individual customer who purchased the course and may not be shared with other people.
Customers are responsible for keeping their account login details confidential.
If you experience problems accessing your account or purchased content, please contact us at ciao@theitalianlesson.com.
4. Account Registration
Customers purchasing courses may be required to create a personal account on the website.
The account is intended for the individual customer who purchased the course.
Customers must not share their login credentials or allow other people to access courses purchased through their account.
5. Prices and Payment
The price of each course or product is displayed on the relevant course or product page and at checkout before the order is placed.
Payment must be successfully completed before access to paid digital content is provided.
Promotional prices, discounts and coupon codes are subject to the conditions stated in the applicable offer.
6. Digital Content and Immediate Access
The Italian Lesson provides digital content that may be made available to customers immediately after purchase.
Where immediate access to digital content is requested, the customer expressly consents to the supply of the digital content beginning immediately after purchase and acknowledges that, once the supply of the digital content has begun, the statutory right of withdrawal may be lost in accordance with applicable consumer law.
The customer’s express consent to immediate access and acknowledgement of the resulting loss of the right of withdrawal are collected separately during checkout where required by applicable law.
7. Right of Withdrawal
Consumers have statutory rights under applicable consumer protection law.
For digital content that is not supplied on a tangible medium, the statutory right of withdrawal may cease to apply once performance has begun, provided that the consumer has given prior express consent to begin the performance during the withdrawal period and has acknowledged the resulting loss of the right of withdrawal, and the trader has provided the required confirmation.
Nothing in these Terms & Conditions limits or excludes any mandatory consumer rights that cannot legally be excluded.
8. Refunds
Refunds are handled in accordance with applicable consumer protection law and any refund policy or voluntary refund guarantee specifically offered for the relevant course or product.
Where a voluntary refund policy or guarantee applies, its terms will be clearly stated on the relevant course or product page.
Any voluntary refund policy is additional to, and does not limit, the consumer’s mandatory statutory rights.
Where a refund is approved, access to the relevant course or digital content may be cancelled.
9. Technical Problems
We make reasonable efforts to ensure that purchased courses and digital materials are accessible and functional.
If you experience a technical problem that prevents you from accessing a purchased course or its materials, please contact us at:
ciao@theitalianlesson.com
We will make reasonable efforts to assist you and resolve the problem.
Nothing in these Terms & Conditions affects any mandatory legal remedies available to consumers in relation to defective or non-conforming digital content.
10. Intellectual Property
All course videos, audio recordings, texts, images, downloadable materials, exercises and other educational content provided by The Italian Lesson are protected by applicable intellectual property laws.
Purchasing a course gives the customer a personal, limited right to access and use the course for educational purposes.
Customers may not copy, reproduce, distribute, resell, publicly share, upload, publish or commercially exploit the course content or downloadable materials without prior written permission.
11. Personal Use
Courses and digital materials are provided for the individual purchaser’s personal educational use.
Customers may not share their account, login credentials, course videos, audio recordings or downloadable materials with other people.
If several people wish to use a course, each person should purchase their own access unless a different arrangement has been agreed with The Italian Lesson.
12. Educational Content
The courses and materials provided by The Italian Lesson are educational resources designed to support Italian language learning.
Learning results may vary depending on the student’s previous knowledge, study time, practice and other individual factors.
The Italian Lesson does not guarantee a particular level of language proficiency or specific learning outcome.
13. Course Updates
We may occasionally update or improve course content, learning materials or technical features.
Such updates will not materially reduce the access or functionality of a course already purchased during the applicable access period.
14. Privacy
Personal information provided during the purchase and use of our services is processed in accordance with our Privacy Policy.
15. Contact
For questions regarding these Terms & Conditions, purchases, refunds, course access or technical problems, please contact:
ciao@theitalianlesson.com
16. Applicable Consumer Rights
These Terms & Conditions are subject to applicable laws and mandatory consumer protection rights.
Nothing in these Terms & Conditions is intended to exclude or restrict any consumer rights that cannot legally be excluded or restricted.
